F.A.Q.

What is the size of your playmats?

Our playmats are 14" x 24" x 1/16" thick. Perfect thickness for rolling or folding and roomy enough for all your cards.

What are you playmats made of?

The top of our playmats are 100% polyester and the bottom is rubber.  They are comparable to a mouse pad.

What is the turnaround time?

We strive to ship your mat within 3 business days. Sometimes there are delays.

How do I track my order?

You will be emailed tracking information once your order ships if you ordered domestically.

International orders get tracking information, as well, but once the shipment moves out of the United States, there are no more updates.  International shipping times can vary between taking 2 to 5 weeks.

I totally spilled Dr Pepper all over my mat, now what?

Not a problem, all our mats are machine washable. Use the delicate or hand wash cycle with a little bit of laundry soap in your washing machine.  Lay flat to dry.

My mat smells like rubber, what can I do?

You have a few ways to help the smell fade.

1) Give it time--After a week or two, the smell typically goes away on its own.

2) Let it breath--keep your playmat unrolled on a flat surface for a few days.

3) Air it out--Hang your playmat up.  Drape it over a chair back, hang it on a hanger or a clothes line for a day.

4) Wash it--our mats are machine washable.  Using the delicate or hand wash cycle with a little bit of laundry soap in your washing machine works well.  Lay flat to dry.

Do you ship outside the US?

Yes! Please note, you are responsible for any fees, duties, or taxes that may be charged by your country’s customs department.

How long does it take to make your card sleeves and deckbox order?

The process time for any card sleeves or/and deckbox order is 5-10 business days.